How to optimize your customer journey for mobile-connected guests
Travelers everywhere expect their online experiences to be as frictionless on mobile as they are
Customer
Qunci Villas and SiteMinder – Customer success story
A honeymoon is a pivotal moment for newlyweds to start their new life together. Which
8 Tried & True Best Practices In Hotel Customer Service
Customer service, especially during the busy season, is crucial to the success of any hotel.
Customer spotlight: Mambu on running a responsible business
Corporate sustainability is a discipline with a long history – it’s one that reminds us
Providing a seamless customer experience in 2023
As we transfer into 2023, it’s more critical than ever to provide a seamless buyer
How to Use Video for Customer Support
September 29, 2022·10 min read From support tickets to knowledge bases to customer onboarding, customer
Crossed wires between airline, travel agency leave customer pleading for a refund | Travel Troubleshooter
TAP Air Portugal reschedules — and then cancels — John Schmidt’s flights. He wants a
SiteMinder Partners With AsiaPay To Simplify Hotel Customer Payments Across Asia
SiteMinder, the global hotel industry’s leading guest acquisition platform, has today partnered with AsiaPay, a