Guests

By Ruby J. Adams 4 months ago

Travelers everywhere expect their online experiences to be as frictionless on mobile as they are

By Ruby J. Adams 5 months ago

It’s one thing to meet customer expectations, and quite another to exceed them. Guest satisfaction

By Ruby J. Adams 11 months ago

Guest messaging is designed to answer a need from hotel guests for quick, personalized, and

By Ruby J. Adams 2 years ago

If you google “hotel horror stories,” three things will occur to you. One, that bed

By Ruby J. Adams 2 years ago

…And when you’re at it, streamline everything else also. Hospitality indicates creating it as simple

By Ruby J. Adams 2 years ago

3. Combat Information Breaches & Automate Fraud Detection Online reserving and purchasing have enhanced substantially

By Ruby J. Adams 3 years ago

SiteMinder’s Changing Traveller Report 2021, based on the survey responses of more than 850 Thai

By Ruby J. Adams 3 years ago

CLEVELAND, Ohio — I’m not sure what the dollars to galactic credits exchange rate is,

By Ruby J. Adams 3 years ago

The Olympics may be going ahead, but much of the celebration and connection that normally

By Ruby J. Adams 4 years ago

Larger hotels and resorts are also getting in the game. Groups who can fill a